When will there be more work available to buy?

My making cycle is about 6 weeks long. This is how long it takes me to make, dry, illustrate, fire, glaze, fire again and then photograph and list a collection. For shop updates please sign up to my newsletter and follow me on instagram for news on when these will be. Please note, when a shop update goes live, pieces sell quickly.

My Creative Process

I make work in small batches, all handmade by me from start to finish. Ceramics take a long time to make; drying the clay is a controlled and careful process to ensure it doesn’t crack. Then each piece is carefully hand-painted, fired, glazed and then fired again. I try and give myself 6 weeks between batches to allow time for each step.

I work best when I create what’s in my imagination and even better when making one-a-kind pieces. This means I can’t guarantee what will be in each batch until it has been created. If there is something you have your heart set on, please try and order through a commission slot and we can work together from there.

As an artist who makes everything by hand, it is a challenge to keep up with the increasing demand for my work. This is a wonderful position to be in, but it does mean that sometimes it takes a little longer to reply to emails or to respond to your questions on social media.

I do everything in my little business, from hand building all my pieces and illustrating them, to my accounts, product photography, website design and shipping. Please be patient with me as I am doing my best to deliver beautiful products alongside the best customer experience.

Commissions

I release a limited number of commission slots with each shop update. If you would like me to make a personalised version of your cat or dog, please order through one of these slots. This allows me to manage my workload and make the best work for you.

When you place your order, I will be in touch to ask you to send me a least 4/5 clear photographs of your pet, including front, both sides and a shot of their backs including their tail. It helps me to see clearly any markings on their fur. I also need a clear head shot so I can see their lovely face.

The piece will be in my style but I will do my best to capture the likeness of your furry buddy. Please note the lead times for custom makes is 8 weeks but subject to change as ceramics can be unpredictable. You can email me at any time and ask for updates and I'll send you photos of how your piece is coming on.

They are non-refundable once the order has been placed. If you’d like to see examples of my custom pieces then please see my instagram feed.

• Please note, due to the personalised nature of custom pieces they are non-refundable •

Wholesale

Interest in my work currently exceeds my resources, so I’m not taking on any wholesale relationships at this time.

Returns

I want you to love your piece as much as I loved making it. Please see my Returns Policy for more information.

If an item arrives with you broken, send me an email with a picture of the damage and we can take it from there.

• Please note, commissions and custom pieces are non-refundable •

Shipping

Yes, I ship worldwide! Please see my Shipping Policy for more information.

**Please note due to Brexit, there might be additional delays for European customers. Please also be aware that there might be import taxes to pay in your country now the UK has left the EU. Dóttir Studio is not responsible for these so please keep that in mind.**

Parcels can take up to 6 weeks from the point of purchase to arrive in any international destination and I’m not responsible for delays that are caused due to the pandemic. I will do my best to chase and assist you in following up on the location of the item but unless a parcel is missing for an extended period of time I can’t register it as lost with the post office.

I try to re-cycle as much of my packaging as I can! I am currently testing a new biodegradable bubble wrap, so if your bubble wrap arrives green, this is why.

More Questions?

You can reach me through my contact form on this website and I’ll endeavour to get back to you as soon as possible.

Polite Notice

All my work is handmade, by me, from start to finish. I am not a machine, so there will be a certain amount of wonkiness, wobbles and imperfections. This is what adds to the charm of handmade products, they’re one-of-a-kind and not mass produced by a factory but by a human artist - me. If you like your items to be straight and perfect, please consider this before you buy my work.

I do my best to photograph each piece to give you the best impression of what it looks like.

My measurements are approximate and plant, props and jewellery are not included.