Privacy policy

Privacy Policy

This Privacy Policy explains how Dóttir Studio collects, uses and protects your personal information when you visit this website or make a purchase.

Who I Am

This website is operated by Dóttir Studio, a UK-based ceramic studio practice.

If you have questions about this policy or how your data is handled, please see the Contact page.

What Personal Information Is Collected

I collect only the information needed to run the website, fulfil orders, and communicate with you.

This may include:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number (if provided)

  • Order details and purchase history

  • Technical information such as IP address, browser type, and cookies

Payment information is processed securely by third-party payment providers and is not stored by me.

How Your Information Is Used

Your personal information is used to:

  • Process and fulfil orders

  • Communicate with you about your order or enquiry

  • Send studio updates or release notifications if you choose to join the mailing list

  • Improve how the website functions and is used

  • Meet legal and accounting obligations

Your information is never sold or traded.

Mailing List

If you sign up to the mailing list, your email address will be used to send occasional studio updates, release announcements, or news from Dóttir Studio.

You can unsubscribe at any time using the link included in every email.

Mailing list emails are sent via a third-party provider that complies with UK GDPR requirements.

Sharing Personal Information

Your information is shared only where necessary, including with:

  • Shopify (the e-commerce platform that powers the website)

  • Payment processors

  • Delivery and courier services

  • Email marketing providers (if you subscribe to the mailing list)

These providers receive only the information required to perform their services and are required to handle your data securely.

You can read more about Shopify’s privacy practices here:
https://www.shopify.com/legal/privacy

Cookies

This website uses cookies to function properly and to understand how visitors use the site.

Cookies are small data files stored on your device. They help with things like remembering your cart, enabling checkout, and understanding which pages are visited.

You can manage or disable cookies through your browser settings, though this may affect how the website functions.

Data Retention

Your personal information is kept only for as long as necessary to:

  • fulfil orders

  • comply with legal or accounting requirements

  • provide services you have requested

When information is no longer required, it is securely deleted.

Your Rights (UK & EU)

Under UK data protection law (UK GDPR), you have the right to:

  • Access the personal data held about you

  • Request corrections to inaccurate data

  • Request deletion of your data (where legally permitted)

  • Withdraw consent for marketing communications at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please get in touch via the Contact page.

The ICO can be contacted at:
https://ico.org.uk/make-a-complaint/

Data Security

Reasonable measures are taken to protect your personal information. However, no method of transmission over the internet is completely secure, and absolute security cannot be guaranteed.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or how the website operates.

The version published on this website is the current version.

Contact

If you have questions about this Privacy Policy or how your data is handled, please refer to the Contact page.

Last updated: 15 January 2026