Terms of Service

These Terms of Service apply to the use of this website and to any purchases made from Dóttir Studio. By accessing the site or placing an order, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use the website or place an order.

About Dóttir Studio

This website is operated by Dóttir Studio, a UK-based ceramic studio practice.

If you need to contact me, please see the Contact page for details.

Use of the Website

This website is intended for personal, non-commercial use only. You agree not to use the site for any unlawful purpose or in a way that could damage, disable or impair its operation.

I reserve the right to restrict or refuse access to the website if these Terms are breached.

Products and Descriptions

All work is made by hand in small batches or as one-of-a-kind pieces. As such, variations in form, surface and finish are a natural part of the work and are not considered defects.

Product descriptions and photographs are provided as accurately as possible, but colours and details may appear slightly different depending on your screen or device.

Prices and Payment

All prices are shown in British Pounds (GBP) and include applicable UK taxes unless otherwise stated.

Payment is taken at the point of order using the payment methods available at checkout.

I reserve the right to amend prices or withdraw items from sale at any time without notice.

Contract Formation

When you place an order through this website, you will be asked to confirm that you accept these Terms.

A legally binding contract between you and Dóttir Studio is formed only when you receive an order confirmation email. Until that point, no contract exists.

Delivery and Risk

Delivery options, costs and estimated timelines are set out in the Shipping policy.

Risk in the goods passes to you once the item has been delivered to the address provided at checkout.

Consumer Cancellation Rights and Returns

If you are a consumer purchasing online, you have legal rights under UK law to cancel your order within 14 days of delivery, and to return goods within a further 14 days, in accordance with the Returns policy.

These statutory rights exist in addition to any other rights described on the Returns page.

Please note that commissioned, bespoke or personalised items are non-returnable, as permitted under UK consumer law.

Refunds

Refunds are processed in line with the Returns policy and will be issued to the original payment method within the required legal timeframe once returned items have been received and checked.

Damaged Items

If an item arrives damaged, you must notify me within 48 hours of delivery and provide clear photographs of the item and packaging. Guidance on next steps will be provided once the issue has been reviewed.

Intellectual Property

All content on this website — including text, images, designs, logos and artwork — is the property of Dóttir Studio or its licensors.

You may not reproduce, distribute, modify or use any content from this website without prior written permission.

Limitation of Liability

Nothing in these Terms limits or excludes liability where it would be unlawful to do so under UK law, including liability for defective goods under the Consumer Rights Act 2015.

To the fullest extent permitted by law, Dóttir Studio shall not be liable for any indirect or consequential loss arising from the use of this website or the purchase of goods.

Accuracy of Information

While care is taken to ensure the information on this website is accurate and up to date, I do not guarantee that all content is free from errors or omissions. Information may be updated or changed without notice.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

These Terms may be updated from time to time. The version published on this website at the time of your order will apply to that purchase.

Contact

If you have questions about these Terms, please refer to the Contact page.